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Online Community & Social Media Manager

Have you successfully managed and helped grow a global online community? Do you love the art of inspiring writing and storytelling with personality and soul? Do you find it easy to build and foster meaningful relationships across multiple media platforms. Are you looking for a role at a mission-driven organization, working with Health Transformers (entrepreneurs) focused on Health Moonshots, where no two days are the same? If you answered YES, we want to meet you!

StartUp Health is hiring an Online Community & Social Media Manager who will be focused on growing and increasing the engagement of our already robust online community that currently reaches a global network of 200,000+ entrepreneurs, investors, and healthcare leaders. The role will focus on storytelling and engagement via traditional social media platforms and StartUp Health HQ, our digital community platform that extends the StartUp Health experience online, 365 days a year. This is a unique opportunity for your work and your impact to be professionally and personally rewarding, contributing greatly to our mission to improve the health and wellbeing of everyone in the world. This new position reports to the Director of StartUp Health Media.


  • Collaborate with team members to define an ongoing, relevant online community strategy for social media and StartUp Health HQ, and execute on strategies to greatly increase content and engagement across all user groups
  • Leverage StartUp Health brand voice, messaging and positioning across all social media platforms, online community network, and newsletters
  • Prepare and promote daily eye-catching content and campaigns, as well as handle direct interactions with our audience
  • Develop promotion plans to exponentially increase engagement of community membners
  • Lead all aspects of the StartUp Health HQ platform, including content organization (Q&A, coaching modules, resources, etc), new community tools and features, community guidelines and policies
  • Use analytics, SEO, and social publishing tools to better promote content and grow community engagement by Health Transformers and industry stakeholders

Our Ideal Candidate:

  • 4+ years experience managing and growing online communities; focus on entrepreneurship, startups or digital health a plus
  • Experience working with social media and visual content creation—including blog posts, articles, social quote cards, images, and short videos
  • Deep understanding of major social media channels and  the unique audience habits of each: including Facebook, LinkedIn, Instagram, and Twitter
  • Strong verbal and written communication skills
  • Knowledge of metrics related to community management and content marketing performance
  • Experienced project manager with the ability to manage timelines and balance multiple priorities
  • Self-starter with a 'make stuff happen' mentality and be comfortable and flexible in a fast-paced environment
  • Bachelor’s Degree in communications, marketing, or a related field


About StartUp Health:
In 2011, StartUp Health introduced a revolutionary new model for transforming health by organizing and supporting a global army of entrepreneurs called Health Transformers. The Company has identified and is investing in 10 Health Moonshots, with the long-term goal of improving the health and wellbeing of everyone in the world. These include: Access to Care; Cost to Zero; Cure Disease, Cancer; Women’s Health; Longevity; Happiness & Mental Health; Brain Health; Nutrition, and Children’s Health. With the world’s largest digital health portfolio (more than 225 companies spanning six continents and 20 countries), StartUp Health’s long-term platform for entrepreneurs includes the StartUp Health Moonshot Academy, StartUp Health Network, StartUp Health Media, and StartUp Health Ventures. Founded by Steven Krein and Unity Stoakes, StartUp Health is chaired by former Time Warner CEO Jerry Levin. Notable strategic partners and investors include Allianz, Aurora Health Care, Bayer, California Health Care Foundation, Steve Case, Mark Cuban, Esther Dyson, Brad Feld, Genentech, GE Ventures, GuideWell, Kaiser Permanente Ventures, Masimo Corporation, Ping An, SAP, and SeventySix Capital.

Mindset of a StartUp Health Team Member:

  1. Long-Term Commitment - you are “all in” and committed long-term to our mission
  2. Supportive Relationships - you are continually surrounded by like-minded team members
  3. Quarterly & Weekly Rhythm - you recalibrate every 90 days and start each week with a sense of purpose
  4. Confidently Ambitious -  you always convey confidence regardless of the obstacles
  5. Self-Aware - you are coachable, aware of your unique abilities, and leverage the unique abilities of colleagues
  6. Healthy Habits - you take care of yourself, have a clear mind and body, and regularly practice gratitude
  7. Value Creator - you are continually making your future bigger than your past
  8. Batteries Included - you always provide energy to others and have no tolerance for those who drain energy
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